Prescriber Fees

The prescriber fee feature on CloudRx allows prescribers to automatically add either a Flat Fee or Percentage fee on to every prescription that is submitted through CloudRx.

Once enabled, all the prescriber needs to do is submit a prescription as normal, and the platform will automatically add this to the prescription cost. This fee is paid by the patient and later transferred to the clinic or prescriber.

You cannot use both the Flat Fee and the Percentage fee, our platform allows one or the other.

To enable this, please email pharmacy@cloudrx.co.uk and advise the below details:

Flat Fee Price: £

Percentage Fee: %

For remittance:

Bank Account Name:

Sort Code:

Account Number:

As of 1st August 2026, the Partner may, at its sole discretion, apply an additional prescriber fee to any prescription submitted for fulfilment, as a means of generating additional revenue for the Partner. A prescriber fee may be set either as a fixed monetary amount (in pounds sterling) or as a percentage of the prescription value, as determined by the Partner. Any such prescriber fee is charged to the patient at the point of order, collected by CloudRx through its patient-facing payment infrastructure, and remitted to the Partner in accordance with this clause.

A handling charge of 1% shall apply to all prescriber fees processed under this Agreement. This handling charge is levied to cover the payment card processing costs incurred by CloudRx and the cost of transferring the collected prescriber fees back to the Partner. The 1% handling charge applies solely to prescriber fees and does not apply to the prescription dispensing fee, the delivery charge, or any other element of the order. The handling charge is deducted from the prescriber fee, and the net balance is remitted to the Partner.

Illustrative example — a £20.00 prescriber fee added to a prescription:

The figures above are illustrative only. The 1% handling charge is calculated on, and deducted from, the prescriber fee in the same manner whether that fee is expressed as a fixed amount or as a percentage of the prescription value.