How does the CloudRx platform work?

How Does CloudRX Work?

CloudRx has been set up by pharmacists with significant experience of health tech and pharmacy with our directors being the founders and pioneers of the online pharmacy industry.

Can you explain the model?

CloudRx is a fully registered pharmacy regulated by the General Pharmaceutical Council. We have created an electronic prescription system that allows private prescribers to create and send a prescription to our pharmacy for delivery directly to patients. 

How does the service work?

Once a prescription has been approved by the prescriber the patient will receive an email and text message confirming CloudRx has the prescription ready for dispensing. Included in the message will be a link to a secure payment page where the patient will need to complete payment of the prescription and postal charges.

If preferred, we can set up an account to invoice medicines and delivery costs to the prescriber or clinic, rather than our normal “patient pay” model.

There is no charge for using CloudRx

We are also integrated into the leading private clinical systems such as Semble, Midex pro, e-Clinic, Jelly and WriteUpp should you prefer to send us prescriptions by this route.

How can I contact CloudRX

You can contact our Customer Care team Monday – Friday 9.00am – 5.00pm and Saturday 9.00am-1.00pm.

By email: pharmacy@cloudrx.co.uk

By telephone: 0113 531 2942