Insurance Claims

💬 How do I request an insurance receipt?

You can request an insurance receipt by emailing pharmacy@cloudrx.co.uk with your full name, order number (if available), and any other relevant details.

💬 Can I access receipts online?

Yes. You can download your insurance receipts directly from the Patient Portal: https://www.cloudrx.co.uk/Account/LoginPatient

💬 How long will it take to receive my receipt?

Receipts are usually processed within 1–2 business days, but only after your prescription has been dispatched.

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