Refrigerated Item Delivery

If your order includes a refrigerated item, we are unable to dispatch it on Fridays unless one of the following delivery options is specifically selected:

  • DPD Saturday Delivery
  • Royal Mail Special Delivery

This policy ensures that refrigerated medications, which require careful temperature control, are shipped and delivered as quickly as possible to minimize time outside of refrigeration. All refrigerated items are packaged in specialized materials to maintain proper temperature during transit.

Please note: Orders placed with DPD Next Day delivery on a Friday will be dispatched the following Monday for delivery on Tuesday. Next Day delivery is available for orders placed Monday through Thursday.

For any questions about your order, please contact the pharmacy at pharmacy@cloudrx.co.uk or call 0113 5312942.

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